Corporate Services – ingonyamatrust

Departmental Overview

The Corporate Services Department

Corporate Services is comprised of the following sub-programmes:

Information and Communication Technology
Human Capital Management
Administration, Facilities and Security Management
Communications and Stakeholder Management

Purpose of the Programme

The purpose of the Corporate Services Programme is to provide corporate support services that ensure effective and efficient organisational processes.

Core Functions of the Programme

To provide effective and efficient human resource management support
To provide effective and efficient Information and Communication Technology services
To provide administrative, facilities and security support services to facilitate effective administrative practices
To provide communication, education and awareness services

Sub-Programme

Information and Communication Technology

Purpose

The purpose of this sub-programme is to provide effective and efficient Information and Communication Technology services.

Core Functions

To ensure compliance with ICT corporate governance practices and protocols
To conduct ICT risk analysis and manage ICT risks
To ensure cost-effective, best-practice and sustainable ICT capability
To develop and implement an ICT strategy

Sub-Programme

Human Capital Management

Purpose

The purpose of this sub-programme is to provide effective and efficient Human Resource Management support.

Core Functions

To coordinate training and development in line with organisational strategies
To provide effective and efficient personnel administration
To provide recruitment and selection services
To establish and maintain performance management services
To provide support in terms of employee assistance and wellness programmes
To ensure compliance with all labour laws

Sub-Programme

Administration, Facilities and Security Management

Purpose

The purpose of this sub-programme is to provide administrative, facilities and security support services to facilitate effective administrative practices.

Core Functions

To provide records management services
To manage the planning, security and maintenance of facilities
To provide reception, secretarial and general office support services
To provide messaging and driver services

Sub-Programme

Communications and Stakeholder Management

Purpose

The purpose of this sub-programme is to provide communication, education, awareness and stakeholder management services.

Core Functions

To develop and implement an effective communication strategy and programme
To ensure that all activities and programmes of the organisation are communicated to stakeholders through appropriate communication channels
To create general awareness through relevant initiatives
To develop appropriate content and provide communication advice
To manage stakeholder engagement and promote positive relationships with key stakeholders