Ingonyama Trust is a public entity established in 1994 to hold and administer communal land for the benefit of communities in KwaZulu-Natal, South Africa. The Trust operates under the Ingonyama Trust Act and is governed by a Board accountable to all beneficiary communities.
The Trust’s head office is located at 65 Trelawney Rd, Fillan Park, Pietermaritzburg, 3201. For any data-related enquiries, contact us at hello@ingonyamatrust.org.za.
We may collect personal information you voluntarily provide or that is automatically gathered when you use the Site:
- Contact details you provide (name, email address, phone number, message content) when submitting enquiries, subscribing to updates, or completing contact forms.
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- Cookie and tracking data via functional and analytics technologies to improve Site performance.
Your information is used exclusively for legitimate operational purposes. Specifically, we use it to:
- Respond to your enquiries and provide information or services you request.
- Send announcements, notices, or updates where you have subscribed or consented.
- Maintain the security, functionality, and integrity of the Site.
- Analyze aggregate usage data to improve content and user experience.
- Comply with applicable legal and regulatory obligations.
We process personal information only when a lawful basis exists under POPIA and applicable South African law. Our legal grounds include:
- Consent — where you have given explicit consent for a specific purpose (e.g., newsletter subscription).
- Legitimate interest — where processing is necessary for operating, securing, and improving our Site without overriding your rights.
- Legal obligation — where we are required to process data to comply with a legal or regulatory duty.
The Site uses cookies \xe2\x80\x94 small text files stored on your device \xe2\x80\x94 for the following purposes:
- Functional cookies — essential for Site operation and user session management.
- Analytics cookies — help us understand how visitors interact with the Site (e.g., Google Analytics).
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the Site.
We retain personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry records are typically retained for a maximum of 5 years unless a longer period is mandated by applicable legislation or legal proceedings.
Under POPIA, you have the following rights regarding your personal information:
- Access — Request a copy of the personal information we hold about you.
- Correction — Request that inaccurate or incomplete information be corrected.
- Deletion — Request deletion of your data, subject to legal obligations.
- Objection — Object to the processing of your information for direct marketing.
- Withdraw consent — Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, contact us at hello@ingonyamatrust.org.za. We will respond within 30 days of receiving your request.
We implement reasonable and appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews.
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
The Site may contain links to third-party websites, including government portals, partner organisations, and social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.
We may revise this Privacy Policy from time to time to reflect changes in law, our practices, or the Site. We will post the updated policy on this page with a revised effective date. Where changes are material, we will provide additional notice (e.g., a notice on the homepage or via email if you are a subscriber). Your continued use of the Site following any update constitutes your acceptance of the revised policy.